.page-faq{
  --faq-line:rgba(56,242,208,.22);
  --faq-line-soft:rgba(56,242,208,.12);
  background:var(--ink);
  color:var(--white);
  font-family:var(--sans);
  -webkit-font-smoothing:antialiased;
}

.page-faq .faq-wrap{
  width:100%;
  max-width:var(--shell);
  margin-inline:auto;
  padding-inline:var(--gutter);
}

.page-faq p{margin:0;}
.page-faq h1,.page-faq h2{margin:0;}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb ol{
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  gap:8px;
  margin:0 0 18px;
  padding:0;
  list-style:none;
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.06em;
  color:var(--mist);
}
.page-faq .faq-crumb a{
  color:var(--fog);
  text-decoration:none;
  border-bottom:1px solid transparent;
}
.page-faq .faq-crumb a:hover,
.page-faq .faq-crumb a:focus-visible{
  color:var(--cyan);
  border-bottom-color:var(--cyan);
}
.page-faq .faq-crumb a[aria-current="page"]{color:var(--white);}
.page-faq .faq-crumb__sep{color:rgba(127,217,201,.45);}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero{
  position:relative;
  overflow:hidden;
  background-color:var(--ink);
  background-image:
    radial-gradient(130% 100% at 88% -10%, rgba(56,242,208,.16), transparent 62%),
    var(--turf-stripes);
  border-bottom:1px solid var(--faq-line);
}
.page-faq .faq-hero::before{
  content:"";
  position:absolute;
  inset:auto -15% -45% 42%;
  height:75%;
  background:linear-gradient(112deg, rgba(12,33,26,.92), rgba(7,19,15,0) 78%);
  transform:rotate(-7deg);
  pointer-events:none;
}
.page-faq .faq-hero__inner{
  position:relative;
  z-index:1;
  display:grid;
  gap:26px;
  padding-block:clamp(26px,5vw,60px) clamp(30px,5vw,64px);
}

.page-faq .faq-eyebrow{
  display:flex;
  align-items:center;
  gap:10px;
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.14em;
  color:var(--mist);
}
.page-faq .faq-eyebrow__line{
  display:block;
  width:30px;
  height:2px;
  background:var(--cyan);
}
.page-faq .faq-eyebrow--dark{color:#2C6B5B;}

.page-faq .faq-hero__title{
  margin-top:14px;
  font-family:var(--serif);
  font-weight:700;
  font-size:clamp(2.1rem,6.4vw,4.1rem);
  line-height:1.04;
  letter-spacing:-.02em;
  color:var(--white);
}
.page-faq .faq-hero__lede{
  margin-top:16px;
  max-width:58ch;
  font-size:clamp(.95rem,1.5vw,1.06rem);
  line-height:1.7;
  color:var(--fog);
}
.page-faq .faq-hero__jump{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  margin-top:24px;
}
.page-faq .faq-chip{
  display:inline-flex;
  align-items:center;
  padding:9px 16px;
  font-size:.86rem;
  font-weight:700;
  letter-spacing:.02em;
  color:var(--ink);
  background:var(--cyan);
  text-decoration:none;
  clip-path:var(--cut);
  transition:transform .18s ease, background .18s ease, color .18s ease;
}
.page-faq .faq-chip:hover,
.page-faq .faq-chip:focus-visible{transform:translateY(-2px);background:var(--white);}
.page-faq .faq-chip--ghost{
  background:transparent;
  color:var(--cyan);
  box-shadow:inset 0 0 0 1px var(--line-strong);
}
.page-faq .faq-chip--ghost:hover,
.page-faq .faq-chip--ghost:focus-visible{background:var(--glass);color:var(--white);}

.page-faq .faq-hero__figure{
  position:relative;
  margin:0;
}
.page-faq .faq-hero__figure img{
  display:block;
  width:100%;
  height:auto;
  aspect-ratio:10 / 7;
  object-fit:cover;
  clip-path:polygon(0 4%,100% 0,100% 96%,0 100%);
}
.page-faq .faq-hero__figure::after{
  content:"";
  position:absolute;
  inset:0;
  background:rgba(7,19,15,.26);
  clip-path:polygon(0 4%,100% 0,100% 96%,0 100%);
  pointer-events:none;
}

/* ---------- 四类总览 ---------- */
.page-faq .faq-map{
  background:var(--ink-2);
  border-bottom:1px solid var(--faq-line-soft);
  padding-block:clamp(30px,5vw,56px);
}
.page-faq .faq-map__inner{
  display:grid;
  gap:26px;
}
.page-faq .faq-map__head h2{
  font-family:var(--serif);
  font-size:clamp(1.4rem,2.6vw,2.1rem);
  letter-spacing:-.01em;
  color:var(--white);
}
.page-faq .faq-map__head p{
  margin-top:10px;
  max-width:48ch;
  font-size:.94rem;
  line-height:1.65;
  color:var(--fog);
}
.page-faq .faq-map__grid{
  display:grid;
  gap:12px;
  margin-top:22px;
}
.page-faq .faq-cat{
  position:relative;
  display:grid;
  gap:6px;
  padding:18px 18px 20px;
  background:var(--ink);
  color:inherit;
  text-decoration:none;
  clip-path:var(--cut);
  box-shadow:inset 0 0 0 1px var(--faq-line);
  transition:box-shadow .2s ease, transform .2s ease, background .2s ease;
}
.page-faq .faq-cat::after{
  content:"";
  position:absolute;
  left:0;
  top:0;
  width:3px;
  height:100%;
  background:var(--cyan);
  opacity:0;
  transition:opacity .2s ease;
}
.page-faq .faq-cat:hover,
.page-faq .faq-cat:focus-visible{
  transform:translateY(-3px);
  background:var(--turf);
  box-shadow:inset 0 0 0 1px var(--line-strong);
}
.page-faq .faq-cat:hover::after,
.page-faq .faq-cat:focus-visible::after{opacity:1;}
.page-faq .faq-cat__num{
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.1em;
  color:var(--mist);
}
.page-faq .faq-cat__title{
  font-size:1.12rem;
  font-weight:700;
  color:var(--white);
}
.page-faq .faq-cat__count{
  font-family:var(--mono);
  font-size:12px;
  color:var(--cyan);
  letter-spacing:.06em;
}
.page-faq .faq-cat__desc{
  font-size:.86rem;
  line-height:1.6;
  color:var(--fog);
}
.page-faq .faq-cat--export::after{background:var(--mist);}
.page-faq .faq-cat--export .faq-cat__count{color:var(--mist);}
.page-faq .faq-cat--notice::after{background:var(--orange);}
.page-faq .faq-cat--notice .faq-cat__count{color:var(--orange);}

.page-faq .faq-map__aside{
  margin:0;
  display:grid;
  gap:10px;
  align-content:start;
}
.page-faq .faq-map__aside img{
  display:block;
  width:100%;
  height:auto;
  aspect-ratio:2 / 3;
  object-fit:cover;
  clip-path:polygon(0 0,100% 3%,100% 100%,0 97%);
  box-shadow:inset 0 0 0 1px var(--faq-line);
}
.page-faq .faq-map__aside figcaption{
  font-size:.8rem;
  line-height:1.6;
  color:var(--mist);
}

/* ---------- 两栏问答 ---------- */
.page-faq .faq-body{
  display:grid;
  gap:30px;
  padding-block:clamp(32px,5vw,64px);
}

.page-faq .faq-toc{
  display:grid;
  gap:18px;
  align-content:start;
}
.page-faq .faq-toc__label{
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.14em;
  color:var(--mist);
}
.page-faq .faq-toc__list{
  display:flex;
  gap:8px;
  margin:0;
  padding:0 0 6px;
  list-style:none;
  overflow-x:auto;
  scrollbar-width:thin;
}
.page-faq .faq-toc__list li{flex:0 0 auto;}
.page-faq .faq-toc__list a{
  display:flex;
  align-items:center;
  gap:8px;
  padding:9px 14px;
  white-space:nowrap;
  text-decoration:none;
  background:var(--glass);
  color:var(--fog);
  clip-path:var(--cut);
  box-shadow:inset 0 0 0 1px var(--faq-line-soft);
  transition:color .18s ease, box-shadow .18s ease;
}
.page-faq .faq-toc__list a:hover,
.page-faq .faq-toc__list a:focus-visible{
  color:var(--white);
  box-shadow:inset 0 0 0 1px var(--line-strong), inset 3px 0 0 var(--cyan);
}
.page-faq .faq-toc__num{
  font-family:var(--mono);
  font-size:12px;
  color:var(--cyan);
}
.page-faq .faq-toc__text{font-size:.9rem;}
.page-faq .faq-toc__more{
  display:none;
  gap:8px;
  padding-top:18px;
  border-top:1px solid var(--faq-line-soft);
}
.page-faq .faq-toc__more a{
  font-size:.86rem;
  color:var(--fog);
  text-decoration:none;
  padding:4px 0;
  border-bottom:1px solid transparent;
}
.page-faq .faq-toc__more a:hover,
.page-faq .faq-toc__more a:focus-visible{
  color:var(--cyan);
  border-bottom-color:var(--cyan);
}

.page-faq .faq-lists{display:grid;gap:44px;}

.page-faq .faq-group__head{
  display:flex;
  align-items:flex-start;
  gap:14px;
}
.page-faq .faq-group__num{
  font-family:var(--mono);
  font-size:13px;
  letter-spacing:.08em;
  color:var(--cyan);
  padding-top:6px;
}
.page-faq .faq-group__headtext h2{
  font-family:var(--serif);
  font-size:clamp(1.3rem,2.4vw,1.85rem);
  line-height:1.25;
  letter-spacing:-.01em;
  color:var(--white);
}
.page-faq .faq-group__headtext p{
  margin-top:8px;
  max-width:52ch;
  font-size:.9rem;
  line-height:1.6;
  color:var(--fog);
}
.page-faq .faq-group__bar{
  height:3px;
  width:100%;
  max-width:300px;
  margin:16px 0 8px;
  background:rgba(56,242,208,.13);
  overflow:hidden;
}
.page-faq .faq-group__bar span{
  display:block;
  height:100%;
  background:var(--cyan);
}
.page-faq .faq-group--query .faq-group__bar span{width:38%;}
.page-faq .faq-group--export .faq-group__bar span{width:26%;background:var(--mist);}
.page-faq .faq-group--account .faq-group__bar span{width:18%;}
.page-faq .faq-group--notice .faq-group__bar span{width:18%;background:var(--orange);}

.page-faq .faq-q{border-bottom:1px solid var(--faq-line-soft);}
.page-faq .faq-q > summary{
  display:flex;
  align-items:flex-start;
  gap:12px;
  padding:16px 4px;
  cursor:pointer;
  list-style:none;
  transition:color .18s ease;
}
.page-faq .faq-q > summary::-webkit-details-marker{display:none;}
.page-faq .faq-q > summary:hover .faq-q__text,
.page-faq .faq-q > summary:focus-visible .faq-q__text{color:var(--cyan);}
.page-faq .faq-q > summary:focus-visible{outline:2px solid var(--cyan);outline-offset:2px;}
.page-faq .faq-q__idx{
  flex:0 0 auto;
  min-width:22px;
  padding-top:3px;
  font-family:var(--mono);
  font-size:12px;
  color:var(--mist);
}
.page-faq .faq-q__text{
  flex:1 1 auto;
  font-size:1rem;
  line-height:1.55;
  font-weight:500;
  color:var(--white);
  transition:color .18s ease;
}
.page-faq .faq-q__mark{
  position:relative;
  flex:0 0 auto;
  width:14px;
  height:14px;
  margin-top:5px;
  display:flex;
  align-items:center;
}
.page-faq .faq-q__tri{
  display:block;
  width:9px;
  height:11px;
  background:var(--orange);
  clip-path:polygon(0 0,100% 50%,0 100%);
  transition:transform .2s ease;
}
.page-faq .faq-q__dash{display:none;width:11px;height:2px;background:var(--orange);}
.page-faq .faq-q[open] .faq-q__tri{display:none;}
.page-faq .faq-q[open] .faq-q__dash{display:block;}
.page-faq .faq-q > summary:hover .faq-q__tri{transform:translateX(2px);}

.page-faq .faq-q__body{
  padding:0 4px 18px 42px;
  font-size:.93rem;
  line-height:1.75;
  color:var(--fog);
  animation:faq-open .26s ease both;
}
@keyframes faq-open{
  from{opacity:0;transform:translateY(-4px);}
  to{opacity:1;transform:none;}
}
.page-faq .faq-link{
  color:var(--cyan);
  text-decoration:none;
  border-bottom:1px solid rgba(56,242,208,.45);
}
.page-faq .faq-link:hover,
.page-faq .faq-link:focus-visible{color:var(--white);border-bottom-color:var(--white);}

/* ---------- 人工通道 ---------- */
.page-faq .faq-help{
  background:var(--paper);
  color:var(--paper-ink);
  padding-block:clamp(34px,5vw,64px);
}
.page-faq .faq-help__inner{
  display:grid;
  gap:26px;
}
.page-faq .faq-help__copy h2{
  margin-top:12px;
  font-family:var(--serif);
  font-size:clamp(1.4rem,2.8vw,2.1rem);
  line-height:1.25;
  letter-spacing:-.01em;
  color:var(--paper-ink);
}
.page-faq .faq-help__text{
  margin-top:14px;
  max-width:52ch;
  font-size:.95rem;
  line-height:1.72;
  color:#2B4740;
}
.page-faq .faq-btn{
  display:inline-flex;
  align-items:center;
  margin-top:22px;
  padding:12px 22px;
  font-size:.9rem;
  font-weight:700;
  color:var(--paper-ink);
  background:var(--cyan);
  text-decoration:none;
  clip-path:var(--cut);
  transition:background .18s ease, transform .18s ease;
}
.page-faq .faq-btn:hover,
.page-faq .faq-btn:focus-visible{background:var(--ink);color:var(--cyan);transform:translateY(-2px);}

.page-faq .faq-help__card{
  padding:22px;
  background:var(--ink);
  color:var(--white);
  clip-path:var(--cut);
  box-shadow:inset 0 0 0 1px var(--faq-line);
}
.page-faq .faq-help__cardtitle{
  font-family:var(--mono);
  font-size:12px;
  letter-spacing:.14em;
  color:var(--mist);
}
.page-faq .faq-contact{
  display:grid;
  gap:2px;
  margin:16px 0 0;
}
.page-faq .faq-contact__item{
  padding:12px 0;
  border-top:1px solid var(--faq-line-soft);
}
.page-faq .faq-contact__label{
  font-family:var(--mono);
  font-size:11px;
  letter-spacing:.1em;
  color:var(--mist);
}
.page-faq .faq-contact__value{
  margin:5px 0 0;
  font-size:.9rem;
  line-height:1.6;
  color:var(--white);
  word-break:break-word;
}
.page-faq .faq-help__note{
  margin-top:14px;
  font-size:.82rem;
  line-height:1.65;
  color:var(--fog);
}

/* ---------- 平板及以上 ---------- */
@media (min-width:640px){
  .page-faq .faq-map__grid{grid-template-columns:1fr 1fr;}
  .page-faq .faq-hero__jump{gap:12px;}
}

@media (min-width:900px){
  .page-faq .faq-hero__inner{
    grid-template-columns:minmax(0,1.12fr) minmax(0,.88fr);
    align-items:end;
    gap:36px;
  }
  .page-faq .faq-hero__figure{margin-bottom:6px;}
  .page-faq .faq-map__inner{
    grid-template-columns:minmax(0,1fr) minmax(0,250px);
    align-items:start;
    gap:34px;
  }
  .page-faq .faq-map__aside{margin-top:6px;}
  .page-faq .faq-help__inner{
    grid-template-columns:minmax(0,1.05fr) minmax(0,.95fr);
    align-items:start;
    gap:44px;
  }
}

@media (min-width:960px){
  .page-faq .faq-body{
    grid-template-columns:210px minmax(0,1fr);
    gap:56px;
    align-items:start;
  }
  .page-faq .faq-toc{
    position:sticky;
    top:24px;
  }
  .page-faq .faq-toc__list{
    flex-direction:column;
    gap:0;
    overflow:visible;
    padding:0;
    border-left:1px solid var(--faq-line-soft);
  }
  .page-faq .faq-toc__list li{flex:1 1 auto;width:100%;}
  .page-faq .faq-toc__list a{
    background:transparent;
    box-shadow:none;
    clip-path:none;
    padding:11px 0 11px 14px;
    transition:color .18s ease, box-shadow .18s ease;
  }
  .page-faq .faq-toc__list a:hover,
  .page-faq .faq-toc__list a:focus-visible{
    box-shadow:inset 2px 0 0 var(--cyan);
  }
  .page-faq .faq-toc__more{display:grid;}
  .page-faq .faq-toc__more .faq-toc__label{padding:0 0 4px;}
}

@media (prefers-reduced-motion:reduce){
  .page-faq .faq-chip,
  .page-faq .faq-cat,
  .page-faq .faq-btn,
  .page-faq .faq-q__tri{transition:none;}
  .page-faq .faq-q__body{animation:none;}
}